Find out how our customer is transforming trusted customer data into personalized experiences that drive revenue, loyalty, and margin. Quick overview Client: Global retail enterprise Technologies Used: Databricks, Microsoft Azure, Google Cloud Platform (GCP), Unity Catalog, Google Kubernetes Engine, and Google Storage Transfer services. Goal: Streamline accessibility to customers’ trusted and governed data from over 30 countries to drive insights for their eCommerce and loyalty… Continue reading Powering Smarter Retail Growth with AI‑Driven eCommerce & Loyalty
Category: Technology
Talend ETL Rebuilt on AWS, Cutting Costs and Delivery Time
A leading U.S. mortgage-finance enterprise supports millions of homeowners and renters nationwide. The organization maintains market liquidity and stability by partnering with lenders across the country to make homeownership more accessible. Focused on data-driven innovation, it continues to modernize its technology ecosystem to improve efficiency, reduce costs, and accelerate insights across its operations. The Challenge The company relied on a Talend-based… Continue reading Talend ETL Rebuilt on AWS, Cutting Costs and Delivery Time
HVAC Manufacturer Uses EZForecast to Transform Forecasting and Build Planning
Quick Overview Client: HVAC/Industrial Heating Manufacturer Technologies used: Microsoft Azure, Wavicle EZForecast, and Power BI Goal: Improve demand forecasting accuracy and enable efficient, load-level & scalable production planning. Challenges: Legacy, Excel-based forecasting and planning processes delivered low accuracy, lacked visibility into seasonality and external signals, and required significant manual effort across planning teams. Solution: Wavicle implemented EZForecast on Azure, combining… Continue reading HVAC Manufacturer Uses EZForecast to Transform Forecasting and Build Planning
Global QSR Standardizes Shift Leadership Verification With a Centralized Insights Platform
Quick overview Client: A global QSR Technology used: AWS cloud data stack Goal: Create consistent leadership verification and give the company a clear view of shift-level performance across all locations. Challenge: Verification processes were scattered, tracking was manual, and leadership standards were not consistent. Solution: Wavicle created a centralized Leadership Verification Insights platform with role-based… Continue reading Global QSR Standardizes Shift Leadership Verification With a Centralized Insights Platform
From “We Think” to “We Know”: How BGR Found Their Sales Truth
Ohio distributor leverages unified data to prove sales performance and drive profitable decisions. BGR Packaging is a family-owned and operated Ohio distributor serving customers within a 100-mile radius. Leadership needed better insights to verify if sales efforts resulted in real revenue, profitability, or customer retention, as existing information was scattered across systems. BGR engaged Wavicle… Continue reading From “We Think” to “We Know”: How BGR Found Their Sales Truth
Global QSR Saves $1 Million in Cloud Costs in 90 Days
A major global QSR brand operated complex analytics workloads on Databricks hosted on AWS. Over time, AWS S3 storage costs increased significantly due to redundant data, unreferenced historical datasets, and ineffective lifecycle policies. These inefficiencies resulted in more than $1 million in avoidable expenses. To address this, the QSR partnered with Wavicle to analyze storage… Continue reading Global QSR Saves $1 Million in Cloud Costs in 90 Days
Leading Auto Marketplace Eliminates 2,400+ Vulnerabilities Across 100+ Apps With a Robust Vulnerability Management Program
Quick overview Client: A leading auto marketplace company. Technology used: Snyk, AWS Inspector Goal: Strengthen application and cloud security. Challenge: Heavy use of open-source libraries, public Docker images, and AWS-managed workloads introduced widespread security risks across 100+ applications. Solution: Wavicle implemented an integrated Snyk + AWS Inspector–based vulnerability management program with automated scanning, remediation, and… Continue reading Leading Auto Marketplace Eliminates 2,400+ Vulnerabilities Across 100+ Apps With a Robust Vulnerability Management Program
Leading Auto Marketplace Unified Customer Data with LiveRamp
As third-party cookies phased out, a leading auto marketplace moved quickly to modernize its identity infrastructure, which manages how users are recognized across devices and channels. Fragmented data, inconsistent targeting, and limited attribution had undermined performance across channels. The company partnered with Wavicle to unify customer identifiers, strengthen data governance (how customer data is handled… Continue reading Leading Auto Marketplace Unified Customer Data with LiveRamp
Global Packaging Material Manufacturer Modernizes Legacy Infrastructure to Accelerate Fan Experiences
This global packaging material manufacturer’s platform allows fans to design, customize, and print jerseys at touchscreen kiosks for football, hockey, and other sports. It manages the entire personalization and delivery process. However, the backend infrastructure limited the company’s ability to deliver a consistent fan experience, resulting in lost sales and diminished customer satisfaction. The legacy… Continue reading Global Packaging Material Manufacturer Modernizes Legacy Infrastructure to Accelerate Fan Experiences
Turbocharging Voice of Customer Analytics Using Generative AI
Author: Duane Lyons Generative AI has the potential to greatly improve and simplify the process of analyzing and understanding customer feedback. Leveraging text-centric models trained on massive amounts of data combined with a discipline defined as ‘prompt engineering’ will also allow organizations of all sizes to understand customer feedback much more easily. Prompt engineering is… Continue reading Turbocharging Voice of Customer Analytics Using Generative AI